FAQ's | Bounce House Rentals

Frequently Asked Questions | Bounce House Rentals

Is Set Up & Pick Up Included?

Yes, we ensure a hassle-free setup and pickup process. To cover transportation expenses, a small travel fee will be applied depending on your city.

What If I Need To Cancel?

In case of bad weather or an unexpected emergency, don't worry; cancellation is free of cost. Any deposits or payments made will be held in credit for up to one year.

Will I Receive A Clean Jump?

Ensuring a safe and clean jumping experience is our top priority. We take great care to clean our jumps thoroughly before and after each rental.

How Do I Know That You'll Show Up?

With over 1,000 bouncy castles delivered each year, we are confident in our ability to bring the best to your party, on time, every time. Boasting over 300+ five-star reviews across Google, Facebook, and Yelp, we are proud to guarantee that we will take care of your party and make sure everyone has a fantastic time. You can count on us to show up—no need to worry!

Do You Have Any Deals?

Of course! We love offering great deals too! Many of our deals are automatically applied when you book online—it's that easy. For example, extended rentals receive special pricing; keeping any jumper rental Overnight +$50 is just an additional $50. Plus, when you pair games, concessions, tables, and chairs with a bounce house, you'll get exclusive pricing without needing a coupon code.

1st Time, How Does This Work?

First, browse our website anytime to find your favorite bouncy castle. Second, click the "Book Now" button and enter your party details. You’ll receive both a text and an email confirmation. Then, just wait for your moonwalk rental! We’ll deliver before your party starts and pick up after your selected end time.

Do You Have Insurance?

Yes we carry a comprehensive general liability insurance policy. If you would like to review a copy of our insurance contract, it is readily available for your convenience.

What about rain?

There is no charge for canceling a reservation due to rain. The deposit made will be valid for up to one year after the cancelation date.

How Can I Pay?

You can make payments using credit cards, cash, or a check. When booking online, we require a small deposit, which will be deducted from the total cost of your order.

Let's Go Shopping For Fun...

FAQ's Continued...

What's Included With My Bounce House Rental?

We take care of both the setup and pickup every time for all our jump house rentals. Please note that a small travel fee may apply based on your city to cover transportation expenses.

What's the Cancellation Policy?

Worry no more! If you need to cancel due to bad weather or an unexpected emergency, it's free of cost. Any deposits or payments you've made will be held in credit for up to one year.

Will I Receive A Dirty Bounce House?

No, we guarantee it! Ensuring a safe and hygienic jumping experience is our top priority. Our bounce houses are cleaned before and after each rental.

Are you an insured business?

Yes, we maintain a comprehensive general liability insurance. If you'd like to review our insurance contract please contact us at info@goldenjumpers.com or give us a call (408)966-3802 .

What About Bad Weather?

In the event of rain or forecasted high winds, there's no charge for canceling your reservation. Your deposit will remain valid for up to one year from the cancellation date.

Do you accept credit cards?

Absolutely! When you book online today, you can conveniently make direct online payments. Please note that a small deposit is necessary, and it will be deducted from the total cost of your bounce house rental order.

If you haven't found the answer to your bounce house rental question, please don't hesitate to contact us today. We'll be delighted to assist you.

Email: info@goldenjumpers.com
Phone: (408)966-3802
Website: https://www.goldenjumpers.com/

Frequently Asked Questions | Bounce House Rentals

Frequently Asked Questions | Bounce House Rentals

Bounce Houses

Obstacles & Games

Water Slides

FAQ's Continued...